Insured Vehicle Shipping: What You Need to Know When you choose our vehicle shipping service, you can rest assured that your vehicle is fully insured from the moment it's picked up until it's delivered. We take every precaution to ensure that our carriers are adequately insured in accordance with the Department of Transport (DOT) regulations. The amount of insurance coverage for your vehicle depends on its value, the type of trailer used, and the carrier company. Typically, open car transport carriers offer cargo insurance coverage between $100,000 and $150,000, while enclosed auto transport carriers provide coverage between $250,000 and $3,000,000. If you require certificates of insurance from the carrier, we can provide them upon request. For Hawaii vehicle shipments, ocean freight liner insurance limitations apply. Our shipping advisors can provide further details on this matter.

Shipping Personal Items Guidelines We offer one suitcase or bag per shipment, free of charge, for your personal items. Please make sure that you securely place the items in the trunk or storage area of the vehicle, below window level, with the seats upright. Keep in mind that the weight of your personal belongings must not exceed 100lbs. To guarantee safe and efficient shipping, please inform your representative if your vehicle will include any personal possessions at the time of booking. Be sure to provide full details of your personal items, as truckers have legal and physical limitations that they must follow.

Once your vehicle has been dispatched your transport fee will be collected. Using Zelle or online invoice. All cards accepted  

Depends on where you are shipping your vehicle

After a truck has been assigned/dispatched, we will email you a “dispatch notification” with the estimated pick up/loading date along with the trucker’s phone number. The trucker usually 24 hours ahead of delivery to notify you of his approximate arrival at your address, and again 30 minutes to an hour prior to pick-up or delivery. Special arrangements can be made upon request.

Yes, you should have some gasoline in the vehicle’s tank. Preferably 1/4 of the tank.

Preparing Your Vehicle for Shipping: A Comprehensive Guide To ensure a smooth and hassle-free vehicle shipping process, we recommend following these steps:
Begin by thoroughly cleaning the car to expose any existing damage that may be

• Remove any personal items, particularly those of value, as a precautionary measure.
• If your car has external modifications such as a roof rack, it's best to remove them, and if possible, store them inside the
• Consider covering or wrapping your driver's seat and floor mat; this will help keep them clean during loading and
• Disable any automatic toll devices and security systems that may interfere with the loading or unloading of the vehicle.
• Make sure to leave a quarter tank of gas in the vehicle, which is sufficient for loading and unloading but not so much as to add unnecessary
• By following these guidelines, you can ensure that your vehicle arrives at its destination in excellent condition.

The Bill of Lading is a vital document in the auto transport and cargo shipping industries. This legal document details the specifics of the transaction, such as the type of vehicle being transported, the pickup and delivery locations, and the parties involved. It serves as a record of the vehicle's condition before and after transport, as well as the terms of the agreement between the trucker and the vehicle owner. Moreover, the Bill of Lading serves as a receipt for the transaction. Although it is not mandatory for the customer or owner to sign the document personally, it is highly recommended that a representative who is at least 18 years old be present during pickup and delivery to sign this important legal document.
Car Pull uses a digital app that allow you to access your bill of lading via email.

No, personal possessions inside the car are not covered by the carrier’s cargo insurance.

Transporting Low Clearance Vehicles

Although we offer open trailers for transporting vehicles, any car with a clearance of less than four inches will require an enclosed trailer with a lift-gate. This is because low-clearance vehicles cannot be driven onto an open trailer without bottoming out on the uneven ramps.